2026-05-07 00:00
π Introducing Ola, a new communication channel from Twilio Forward designed for seamless interaction with AI agents. This platform allows users to assign tasks, manage permissions, approve actions, and verify past activities efficiently. Stay connected and in control with Ola! #Twilio #AI #Communication #TechNews #Innovation
Source: Twilio Engineering
Rikki Singh, Ryan Ferguson, Ryan Skinner
2026-05-07 00:00
π Twilio has launched the MCP Server and Skills, empowering AI agents with direct access to over 1,800 Twilio APIs. This innovation allows developers to enhance their coding efficiency by providing expert guidance without leaving their Integrated Development Environment (IDE). Discover how this tool can streamline your coding process! #Twilio #APIs #Coding #TechInnovation #AI
Source: Twilio Engineering
Seline Chen, Christopher Lintz, Andrew Hitti
2026-05-07 00:00
Unlock the potential of seamless customer interactions with Twilio's latest insights! This article explores how to effectively manage AI-to-Human agent handoffs using Twilio Agent Connect, Conversations Orchestrator, Studio, and Flex. Learn about the essential architecture, system components, and best practices to enhance your customer service experience. #Twilio #AI #CustomerService #TechInsights #HumanInteraction π€πβ¨
Source: Twilio Engineering
Kinshuk Kar, Sarang Shah, Brandon Herman
2026-05-07 00:00
π Exciting news from Twilio! Twilio has launched a Connector and Claude Code plugin that allows teams to manage customer communications seamlessly. Users can now design workflows for voice, messaging, and email directly within Claude.ai, Claude Cowork, and Claude Code. This integration enhances collaboration and streamlines customer engagement processes. #Twilio #ClaudeAI #CustomerEngagement #TechNews #Innovation
Source: Twilio Engineering
Rikki Singh, Seline Chen, Robert Fenstermacher
2026-05-07 00:00
π Twilio is committed to enhancing disaster preparedness by aiming for universal access to digital early warning systems by 2030. Their initiative focuses on ensuring that every individual, regardless of location, receives timely alerts during emergencies. This goal reflects Twilio's dedication to building disaster-ready communities worldwide. #DisasterPreparedness #Twilio #EarlyWarningSystems #CommunitySafety #Innovation
Source: Twilio Engineering
Erin Reilly
2026-04-24 00:00
π Learn how to build an inbound voice agent using Twilio and Deepgram! This article provides a step-by-step guide, detailing the integration of these platforms for voice processing. Developers can enhance customer interactions through efficient voice services. Discover the tools and tips for creating seamless voice experiences. ποΈπ #Twilio #Deepgram #VoiceTechnology #DeveloperTools #CustomerExperience
Source: Twilio Engineering
Corey Weathers
2026-04-24 00:00
π Exciting developments in voice technology! The Twilio blog explores how to build an outbound voice agent using Twilio and Deepgram. This guide provides insights into integrating powerful voice capabilities into applications, enhancing customer interactions. Discover the important steps and tools needed to create your own voice agent. #VoiceTechnology #Twilio #Deepgram #OutboundCalls #TechIntegration
Source: Twilio Engineering
Corey Weathers
2026-04-22 00:00
π«π Avoid sending SMS to landlines in Rust! Learn how to effectively filter out landline numbers using Twilio's Lookup v2 API. This guide provides clear steps to ensure your notifications reach the right devices. Stay informed and improve your messaging strategy! #Twilio #Rust #SMS #APIs #Developers
Source: Twilio Engineering
Matthew Setter
2026-04-22 00:00
π Twilio shares insights on improving AI call interactions through Conversation Relay. Millions of AI calls have helped address the issue of awkward pauses in digital conversations. The company is also redefining agent infrastructure, aiming for smoother communication at SIGNAL 2026. #AI #ConversationRelay #Twilio #DigitalCommunication #TechInnovation
Source: Twilio Engineering
Jason Spulak
2026-04-21 00:00
Unlock the potential of automated SMS with Twilio! π± This article offers practical tips on how to effectively utilize SMS segments to optimize your budget and save time. Learn the best practices for counting segments and making your messaging strategies more efficient. Explore how automation can enhance your communication efforts! #Twilio #AutomatedSMS #MarketingTips #Efficiency #Budgeting
Source: Twilio Engineering
Amanda Lange
2026-04-20 00:00
Boost brand loyalty with effective post-purchase emails! π¨ This article outlines 17 types of emails that can transform one-time buyers into repeat customers. It provides insights on timing and includes real-life examples to illustrate best practices. Learn how to enhance customer relationships after the sale and foster loyalty. #CustomerEngagement #EmailMarketing #BrandLoyalty #Ecommerce #MarketingTips
Source: Twilio Engineering
Jesse Sumrak
2026-04-20 00:00
France's CNIL has ruled that explicit consent is now required for using email open tracking pixels. π§π This change impacts email marketing practices significantly. There is an exception for deliverability, but marketers must adapt to comply. Stay informed on the latest requirements and best practices moving forward. #EmailMarketing #DataPrivacy #CNIL #TrackingPixels #Consent
Source: Twilio Engineering
Denis O'Sullivan
2026-04-20 00:00
Unlock the potential of AI conversations! This guide shows how to integrate Google Gemini with Twilio Voice using ConversationRelay and Python's FastAPI. Explore real-time AI interactions and enhance your voice applications easily. Check it out to elevate your development projects! π€πβ¨ #GoogleGemini #TwilioVoice #AI #Python #TechTutorial
Source: Twilio Engineering
Rishab Kumar
2026-04-20 00:00
Exploring the differences between Reverse ETL and private cloud solutions can clarify data integration strategies. π The article discusses how Reverse ETL allows data to flow from data warehouses back to operational systems, enhancing real-time decision-making. In contrast, private clouds offer secure environments for managing sensitive data, focusing on control and compliance. Understanding these concepts can help organizations choose the right approach for their data needs. ππ‘...
Source: Twilio Engineering
Pratik Shinde
2026-04-16 00:00
π Transform your contact center with Twilio Flex! This open platform allows you to integrate AI seamlessly into your existing workflows, enhancing employee conversations without the need for a complete overhaul. Instant ROI is within reach by leveraging AI capabilities. #ContactCenter #AI #TwilioFlex #BusinessInnovation #TechSolutions
Source: Twilio Engineering
Apoorva Singh, Hadijah Creary
2026-04-14 00:00
Unlock the potential of your data warehouse with Twilio Segment's new Advanced Audiences features! The latest updates include Entity-Based Targeting and Aggregated Conditions, aimed at simplifying the connection between your data and marketing tools. This reduces manual effort while enhancing data visibility. Discover how these features can benefit your business. ππ #TwilioSegment #DataIntegration #MarketingTools #AdvancedAudiences #DataAnalytics
Source: Twilio Engineering
Kyle Turcotte
2026-04-14 00:00
Join us in San Francisco on May 6-7, 2026, for SIGNAL! Here are five reasons to attend: 1οΈβ£ Learn from industry leaders. 2οΈβ£ Network with peers across various fields. 3οΈβ£ Discover new Twilio products and innovations. 4οΈβ£ Participate in hands-on workshops. 5οΈβ£ Gain insights to enhance your skills. Donβt miss this opportunity to build wonder with Twilio! π #SIGNAL2026 #Twilio #TechEvents #Networking #Innovation
Source: Twilio Engineering
Leah Lengel
2026-04-13 00:00
π§ Looking to enhance your email marketing strategy for 2026? Here are 7 key steps to consider: 1οΈβ£ Define your goals. 2οΈβ£ Identify your audience. 3οΈβ£ Build your email list. 4οΈβ£ Ensure deliverability. 5οΈβ£ Create engaging content. 6οΈβ£ Utilize automation. 7οΈβ£ Measure your results. These steps can help you create an effective email marketing approach. #EmailMarketing #DigitalStrategy #MarketingTips #BusinessGrowth #ContentMarketing
Source: Twilio Engineering
Jesse Sumrak
2026-04-13 00:00
Unlock the potential of your Twilio app with Claude Code Plugins! π οΈ This article explores how to streamline your development process using specialized AI subagents. Learn step-by-step methods to enhance your prototyping efficiency. Dive in to optimize your workflow today! π #Twilio #AI #Development #Prototyping #TechTips
Source: Twilio Engineering
Michael Carpenter
2026-04-10 00:00
Transforming data governance from a compliance burden into a competitive advantage is possible. Effective data governance can streamline processes rather than hinder them. It offers businesses a way to stand out in their industry. Learn how to leverage compliance complexities to enhance your organization's competitive edge. #DataGovernance #Compliance #BusinessStrategy #CompetitiveAdvantage #TwilioBlog πππΌ
Source: Twilio Engineering
Zachary Hanif
2026-04-09 00:00
π Learn how to build an Interactive Voice Response (IVR) system using PHP! This tutorial provides step-by-step guidance focused on usability. The article emphasizes practical development techniques to enhance user experience while creating your IVR. Dive in to elevate your programming skills! ππ» #PHP #IVR #WebDevelopment #Tutorial #CodingSkills
Source: Twilio Engineering
Matthew Setter
2026-04-09 00:00
Struggling with security measures that slow down good customers? The article discusses the fraud-friction paradox, highlighting the need for invisible, intelligent authentication. This approach allows legitimate users to access services quickly while maintaining strong security. Explore how to make security a foundation rather than a hurdle. ππ‘ #Cybersecurity #FraudPrevention #UserExperience #Authentication #TechInsights
Source: Twilio Engineering
Anurag Dodeja, Reed Mcginley-Stempel
2026-04-08 00:00
π The Twilio Lookup API is a key tool for businesses to verify if a phone number is still active. This is crucial for maintaining compliance with TCPA regulations and avoiding potential fines. Starting in 2026, these capabilities will be limited to the US, making it essential for marketers to utilize this resource effectively. #Twilio #TCPA #MarketingCompliance #PhoneVerification #BusinessTools π±
Source: Twilio Engineering
Kelley Robinson
2026-04-08 00:00
π Exciting news! The finalists for the 2026 Excellence in Engagement Awards have been announced. These awards highlight outstanding contributions in engagement strategies. Each finalist showcases innovative approaches that enhance communication and connection within their respective fields. Stay tuned for the announcement of the winners! π #EngagementAwards #Innovation #Finalists #2026Awards #Communication
Source: Twilio Engineering
2026-04-08 00:00
Enhancing customer relationships is key in today's market. The article discusses how omnichannel engagement strategies can improve personalized interactions and streamline the customer journey. By utilizing various platforms like SMS and email, businesses can reduce friction and foster loyalty among their customers. Explore effective approaches to connect with your audience at every touchpoint! π±βοΈπ€ #Omnichannel #CustomerEngagement #Loyalty #BusinessStrategy
Source: Twilio Engineering
Julie Griffin
2026-04-08 00:00
Unlock the potential of your business with a customer engagement platform! These tools help personalize customer interactions, streamline communication, and ultimately drive sales. By automating processes, businesses can enhance customer satisfaction and foster loyalty. Explore how integrating such a platform can transform your operations. ππ€ #CustomerEngagement #BusinessGrowth #SalesBoost #Automation #CustomerSatisfaction
Source: Twilio Engineering
Julie Griffin
2026-03-31 00:00
π Dive into the world of Podman Quadlets! This article offers a clear overview on how to get started with Podman, a tool for managing containers. It breaks down the basics and provides helpful tips for developers looking to streamline their container processes. Learn how Quadlets can simplify your workflow and enhance your development experience. #Podman #Containers #Developers #TechTrends #DevOps
Source: Twilio Engineering
Dylan Frankcom
2026-03-31 00:00
Learn how to create a promotional campaign using RCS and SendGrid in C#. The article provides step-by-step guidance for developers to effectively utilize these tools for messaging campaigns. It covers key features and best practices to enhance engagement and reach. This resource is valuable for anyone looking to improve their promotional strategies. ππ»βοΈ #RCS #SendGrid #Marketing #Developers #Campaigns
Source: Twilio Engineering
Amanda Lange
2026-03-31 00:00
π’ March 2026 Fraud Update is here! This update highlights evolving AIT tactics and the concept of weaponized trust in fraud. It also introduces a new step-by-step fraud response manual to better protect your applications. Stay informed on the latest trends and enhance your security measures. π #FraudPrevention #CyberSecurity #AIT #TrustManagement #TechTrends
Source: Twilio Engineering
Dan Nieters, Alena Eissman, Bayli Shelton, Vishesh Sharma
2026-03-27 00:00
Unlock secure access with Twilio Verify! π This article explains how to set up Twilio Verify as your telephony provider for Okta, enabling SMS and voice one-time passcodes. The streamlined integration makes it easy for developers to enhance security in their applications. Explore the potential of secure authentication! π±π #Twilio #Okta #Cybersecurity #Integration #Developers
Source: Twilio Engineering
Kelley Robinson
2026-03-26 00:00
Unlock the potential of branded calling with Twilio! πβ¨ This article provides a step-by-step guide on setting up both Basic and Enhanced Branded Calling through the Twilio Console. Learn how to enhance your communication and ensure your calls are recognized. For more details, check out the full guide! #BrandedCalling #Twilio #Communication #TechTips #Developers
Source: Twilio Engineering
Dhruv Patel
2026-03-23 00:00
Learn how to effectively backup your PHP app data to Google Sheets in this comprehensive tutorial. π The article guides you through the process and explains how to send SMS notifications to users using Twilio after the backup. Enhance your app's functionality with these simple steps! #GoogleSheets #PHP #Twilio #DataBackup #WebDevelopment
Source: Twilio Engineering
Matthew Setter
2026-03-20 00:00
π Exciting news for developers! Lovable has released a new Twilio Integration. This feature allows you to easily create communication flows in your Lovable app. You can now send personalized greeting cards to your loved ones, enhancing your app's functionality and user experience. Explore the possibilities of this integration today! π #Twilio #Lovable #GreetingCards #Developers #TechIntegration
Source: Twilio Engineering
Chiara Massironi
2026-03-16 00:00
Enhance your onboarding process with Twilio's latest tutorial! Learn how to build a secure Node.js flow that effectively approves real users and blocks fake accounts. The tutorial outlines four essential defense layers: 1. Line Type checks 2. Line Status 3. Identity Match (name-to-phone) 4. SMS OTP verification These steps help prevent bots and fraud during sign-up. ππ± #UserSecurity #Twilio #NodeJS #FraudPrevention #TechTutorials
Source: Twilio Engineering
Kelley Robinson
2026-03-16 00:00
Struggling with no-answer scenarios in calls? π Check out the Twilio Voice tutorial on managing these situations effectively. It covers setting up voicemail and callback options, ensuring seamless communication. Enhance your call handling skills today! #Twilio #VoiceTechnology #DeveloperTips #CommunicationSkills #Voicemail
Source: Twilio Engineering
Amanda Lange, Niels Swimberghe
2026-03-12 00:00
π Learn how to create a WhatsApp AI Agent using Twilio's WhatsApp Business API and OpenAI's GPT-5! This article provides a step-by-step guide for developers interested in integrating these powerful tools. Develop your skills in Node.js while enhancing messaging capabilities for users. #WhatsApp #AI #Twilio #OpenAI #Development
Source: Twilio Engineering
Chris Gargotta
2026-03-11 00:00
Join us as we reflect on the Twilio and Segment User Group held in London on February 26, 2026. This event marked our largest gathering yet, showcasing community engagement and AI innovations. Stay tuned for updates on upcoming events and how you can participate! ππ€ #Twilio #UserGroup #AI #Community #Events
Source: Twilio Engineering
Payam Taghizadeh
2026-03-10 00:00
Understanding customer lifetime value (CLV) is essential for maximizing revenue. This article outlines how to calculate CLV using a simple formula, highlighting its importance for businesses. It also shares effective strategies to enhance CLV, ensuring companies can get the most from each customer. Learn more about optimizing your revenue potential! ππ‘ #CustomerValue #BusinessStrategy #CLV #RevenueGrowth #MarketingInsights
Source: Twilio Engineering
Jesse Sumrak
2026-03-09 00:00
π¦ Are you looking to containerize your Twilio app with Docker? The latest Twilio article provides a step-by-step guide on the process. It covers essential concepts, tools required, and best practices for efficient containerization. This guide is beneficial for developers aiming to enhance scalability and deployment of voice and SMS applications. Check it out for practical insights! π #Twilio #Docker #Containerization #Developers #TechTips
Source: Twilio Engineering
Dylan Frankcom,
2026-03-06 00:00
π«π Learn to effectively block spam calls using Twilio Voice in Node.js! This tutorial covers the integration of Marchex Clean Call and Nomorobo add-ons. It provides clear, step-by-step guidance along with code examples to streamline the process. Enhance your call management today! #Twilio #NodeJS #SpamCallBlocking #Developers #TechTutorials
Source: Twilio Engineering
Dhruv Patel