2025-12-17 00:00
Twilio has released open-source AI prompts for its Docs AI Buddy, enhancing tools for technical writers. These prompts assist writers and engineers in drafting, refactoring, and reviewing technical documentation more efficiently. This initiative aims to empower professionals in the technical writing space. 🔧📄🤖 #Twilio #AI #TechnicalWriting #OpenSource #DocsAI
Source: Twilio Engineering
Ana Maria Benites Rodríguez
2025-12-16 00:00
🚀 Twilio has announced the formation of its Partner Advisory Board, aimed at collaborating with top system integrators and tech partners. This initiative is set to influence product strategy and enhance offerings in global markets starting in 2026. Stay tuned for updates as they work together to shape the future! #Twilio #Partnerships #TechInnovation #ProductStrategy #AdvisoryBoard
Source: Twilio Engineering
Kevin Wagner
2025-12-16 00:00
🌍 Twilio is expanding its reach! We are excited to announce a new Interconnect exchange location in São Paulo, Brazil. This expansion marks our entry into the South American market, enhancing connectivity for developers and businesses in the region. Stay tuned for more updates! #Twilio #Interconnect #SãoPaulo #TechNews #BusinessExpansion
Source: Twilio Engineering
Bill Harrison
2025-12-15 00:00
🚀 Want to streamline communication? Check out the tutorial on building a Twilio SMS and Microsoft Teams integration! This step-by-step guide helps developers connect SMS capabilities with Teams for improved messaging. Enhance your workflows and stay connected! 📱💻 #Twilio #MicrosoftTeams #Integration #DevTutorial #TechTips
Source: Twilio Engineering
Amanda Lange
2025-12-15 00:00
Learn how to enhance your voice automation with Twilio's AMD testing. The article covers methods for running automated AMD tests and fine-tuning settings for improved accuracy. Discover key strategies to implement in your voice applications, ensuring reliable performance. Stay ahead in cloud communications! ☁️📞 #Twilio #VoiceAutomation #CloudCommunications #AMD #TechTips
Source: Twilio Engineering
Rosina Garcia Bru, Fernando Vieira Machado
2025-12-15 00:00
🔐 An OTP code, or one-time password, is an autogenerated passcode that enhances security through two-factor authentication. These codes provide an additional layer of protection for online accounts by requiring users to enter a temporary code sent to their device. Implementing OTP codes can significantly reduce the risk of unauthorized access. Learn more about the benefits and workings of OTP codes! #CyberSecurity #TwoFactorAuthentication #OTPCodes #OnlineSafety #TechInsights
Source: Twilio Engineering
Jesse Sumrak
2025-12-04 00:00
This December, Twilio joins the NORAD Tracks Santa program, a cherished tradition for over 70 years. 🎅✨ Twilio's WebRTC technology will facilitate real-time calls, connecting children worldwide with volunteers tracking Santa's journey on Christmas Eve. Exciting times ahead as we enhance holiday joy! 🎄📞 #Twilio #NORADTracksSanta #HolidayMagic #WebRTC #SantaTracker
Source: Twilio Engineering
Kevin Wagner
2025-12-04 00:00
Cyber Week 2025 saw impressive engagement powered by Twilio's APIs. Over 75.1 billion emails, 6.99 billion messages, and 1.07 billion calls were processed, setting new benchmarks for communication. These figures highlight the importance of intelligent engagement in driving customer interactions. 📧📱📞 #CyberWeek2025 #Twilio #Engagement #APIs #Communication
Source: Twilio Engineering
Will McKenzie, Shanelle Thadani
2025-12-03 00:00
🚀 Learn how to build a SendGrid MCP Server for AI email workflows! This guide offers insights on setting up a scalable email platform, utilizing Twilio's APIs for efficient communication. Discover best practices and tips for enhancing your email capabilities in the AI landscape. #SendGrid #AIWorkflows #Twilio #EmailMarketing #TechTips
Source: Twilio Engineering
Denis Kuria
2025-12-03 00:00
🚀 Learn how to enhance your Zoho CRM experience! This tutorial guides you through building a PHP application that sends SMS notifications to meeting participants. Stay updated on new meetings or any changes with the Twilio and Zoho CRM integration. Perfect for developers looking to streamline communication! 📲💼 #Twilio #ZohoCRM #SMSIntegration #Developers #TechTutorial
Source: Twilio Engineering
Matthew Setter
2025-12-03 00:00
🚀 Learn how to integrate RabbitMQ into your Go applications with this step-by-step guide. The article outlines the process of building a resilient application using RabbitMQ, a powerful messaging broker. Key topics include installation, setup, and best practices for effective message handling. Dive into the world of messaging in Go! 🐇📦 #RabbitMQ #GoLang #ProgrammingTips #SoftwareDevelopment #Messaging
Source: Twilio Engineering
Temitope Taiwo Oyedele
2025-12-02 00:00
Learn how to authenticate users with magic links in Go! 📱✨ This tutorial guides you through building an application that uses Twilio's Programmable Messaging API to send magic links via SMS for user authentication. Discover the step-by-step process and enhance your app's login experience! #GoLang #Twilio #WebDevelopment #MagicLinks #Authentication
Source: Twilio Engineering
Tolulope Babatunde
2025-12-01 00:00
Email marketing proves its value with a staggering ROI of 3,600% to 4,500%. 📈 This direct communication channel allows businesses to connect with customers effectively, cutting through the noise of social media and other platforms. ✉️ As trends evolve, email remains a reliable method for tailored messaging and customer engagement. Discover more reasons why email marketing is vital in 2026! #EmailMarketing #ROI #CustomerEngagement #DigitalMarketing #MarketingTrends
Source: Twilio Engineering
Jesse Sumrak
2025-12-01 00:00
Deploying AI securely is a complex task that involves more than just one decision. It requires a disciplined approach that focuses on three key elements: **People**: Training and awareness are crucial for effective AI deployment. **Process**: Establishing clear protocols helps in maintaining security. **Practice**: Continuous evaluation and improvement of practices ensure ongoing protection. Understanding these interconnected elements is essential for organizations looking to scale AI...
Source: Twilio Engineering
Zachary Hanif
2025-11-27 00:00
Australia has introduced a new SMS Sender ID Register to enhance transparency and security in messaging. 📲 This register requires businesses to register their SMS sender IDs, helping to reduce spam and protect consumers from scams. Compliance with the new regulations is essential for companies using SMS for communication. Stay informed on these developments to ensure your messaging practices align with the new requirements. 🔒 #SMS #SenderID #Australia #Regulations #BusinessCompliance
Source: Twilio Engineering
2025-11-25 00:00
Unlock the potential of ChatOps with a Smart QA Assistant! 🤖✨ This article guides developers on integrating Playwright, Twilio WhatsApp, LLMs, and MCP to enhance quality assurance processes. Learn how these tools work together to streamline communication and automate testing. Explore innovative solutions for efficient development! #ChatOps #QualityAssurance #Twilio #Playwright #Automation
Source: Twilio Engineering
Jacob Snipes
2025-11-24 00:00
This holiday season, it's crucial to be vigilant about email safety. 📧 Twilio's latest article offers practical tips for identifying fake emails. It emphasizes checking sender addresses, looking for spelling errors, and avoiding suspicious links. 🛡️ Stay informed and protect yourself from scams this festive season! 🎄 #EmailSafety #CyberSecurity #HolidayTips #Twilio #StaySafe
Source: Twilio Engineering
2025-11-20 00:00
Meet Stefany Millstein, Director of Sales at Twilio. In a recent blog post, she shares insights into her role and the importance of cloud communications. Stefany emphasizes the value of building scalable voice and SMS applications using Twilio's APIs. Her experiences highlight the innovative trends shaping the industry today. Explore more about her journey and the impact of Twilio's technology! 🌟📱 #Twilio #CloudCommunications #SalesLeadership #APIs #TechInsights
Source: Twilio Engineering
2025-11-19 00:00
🚀 Twilio enhances WhatsApp integration with the launch of the Senders API, now in GA. This update introduces Typing Indicators and Flows, improving communication efficiency. Additionally, the onboarding process for ISVs has been streamlined, allowing businesses to connect with customers more quickly and effectively. #Twilio #WhatsApp #APIs #BusinessGrowth #TechNews
Source: Twilio Engineering
Sebastian Del Aguila Fiocco
2025-11-18 00:00
Are your Voice AI agents performing effectively? 🤖 The Twilio blog discusses key indicators to assess their performance. It emphasizes checking if they are production-ready and whether they address your business needs. Understanding these factors can help ensure your Voice AI agents deliver value. #VoiceAI #TechInsights #BusinessSolutions #Twilio
Source: Twilio Engineering
Dan Bartlett, Brooke Hopkins
2025-11-18 00:00
Unlock the power of seamless user authentication! 🔑 This tutorial guides you through the process of creating a magic link in Laravel using Twilio SMS. It covers step-by-step instructions to help developers implement this feature effectively. Enhance your application's user experience today! 🚀📱 #Laravel #Twilio #WebDevelopment #SMS #Authentication
Source: Twilio Engineering
Popoola Temitope
2025-11-17 00:00
Learn how to effectively create ads that link directly to WhatsApp using Twilio. 📱 This guide provides step-by-step instructions for developers, focusing on best practices, integration tips, and user engagement strategies. Enhance your advertising approach and connect with your audience more directly. #Twilio #WhatsApp #DigitalMarketing #AdTech #DeveloperTools
Source: Twilio Engineering
Sebastian Del Aguila Fiocco
2025-11-17 00:00
Understanding core latency in AI voice agents is crucial for developers. This article outlines the baseline delays that occur during conversations and offers tips for managing these delays effectively. It also discusses important tradeoffs to consider when optimizing performance. Explore how to enhance user experience by addressing core latency. 📈🤖 #AI #VoiceTechnology #Latency #Developers #TechInsights
Source: Twilio Engineering
Phil Bredeson
2025-11-17 00:00
Discover how to enhance customer engagement by integrating Twilio Programmable Messaging with Adobe Journey Optimizer. 📲 This integration allows businesses to send timely and personalized SMS notifications, improving communication and customer satisfaction. For developers looking to streamline messaging, this guide offers practical steps for implementation. #AdobeJourneyOptimizer #Twilio #SMSMarketing #CustomerEngagement #Integration
Source: Twilio Engineering
Mellisa Udhayananondh
2025-11-14 00:00
Twilio plans to acquire Stytch, an identity platform aimed at enhancing AI agent capabilities for developers. This move highlights the importance of identity in building trust and improving customer engagement in today's digital landscape. Stay tuned for how this acquisition may impact the future of AI interactions! 🤖🔐 #AI #CustomerEngagement #Twilio #Stytch #DigitalTrust
Source: Twilio Engineering
Inbal Shani
2025-11-13 00:00
Discover insights from Twilio's report on the impact of conversational AI in sales and support. Based on feedback from over 5,000 consumers and businesses, the report highlights the growing role of AI in enhancing customer interactions. Key trends show how businesses are adopting these technologies to improve efficiency and satisfaction. 🤖📈 #ConversationalAI #CustomerExperience #TechTrends #AIInsights
Source: Twilio Engineering
Lyssa Test
2025-11-12 00:00
📱 Did you know your VoIP number can be used for texting? VoIP texting allows businesses to send and receive SMS through the internet, maintaining their existing phone identity. This method offers high engagement rates, with SMS having an open rate of 98%. It's a cost-effective way to interact with customers globally. Learn how to leverage VoIP texting for your business and integrate it with tools like Twilio for better communication. #VoIPTexting #BusinessCommunication #CustomerEngagement...
Source: Twilio Engineering
Alvin Lee, Ravleen Kaur
2025-11-10 00:00
📢 Exciting news from Twilio! The new TwiML for voice call recording is now generally available. This feature allows developers to capture 100% of inbound and outbound call audio, enhancing communication capabilities. Explore the potential of this tool for your projects! 🎤💻 #Twilio #VoiceRecording #TechNews #Developers #Innovation
Source: Twilio Engineering
Jessica Rabin
2025-11-10 00:00
Learn how to integrate Twilio and Zendesk for SMS messaging in this informative tutorial. 📲 The article outlines the use of webhooks to facilitate this integration, enhancing communication capabilities for businesses. Explore the step-by-step process to streamline SMS interactions with customers. #Twilio #Zendesk #SMSIntegration #TechTutorials #CustomerService
Source: Twilio Engineering
Amanda Lange
2025-11-10 00:00
🚀 Twilio SIGNAL made its debut in Sydney in 2025, bringing together 283 customers, partners, and industry leaders. This sold-out event highlighted innovation and collaboration within the tech community. Attendees engaged in discussions about the future of communication and technology. Stay tuned for more updates from SIGNAL! 🌏💡 #Twilio #SIGNAL2025 #TechEvents #Sydney #Innovation
Source: Twilio Engineering
Robin Elrod
2025-11-04 00:00
📣 Exciting news from Twilio SendGrid! Email Logs are now Generally Available. This new feature allows users to search event data, troubleshoot bounces, and validate email delivery effectively. Enhancing your email deliverability has never been easier. Stay informed and take advantage of this powerful tool! 📧✅ #EmailMarketing #TwilioSendGrid #EmailLogs #Deliverability #TechUpdates
Source: Twilio Engineering
Taylor Ferguson, Kim Castings
2025-11-03 00:00
🔍 Discover how to detect Apple iOS 26 Call Screening effectively! This article explores the use of Twilio's Answer Machine Detection (AMD) alongside real-time transcriptions. These tools enable developers to identify when a call is screened and ensure that voicemails can be left accurately. Stay updated on the latest tech advancements! 📱💬 #Twilio #iOS26 #CallScreening #TechNews #Developers
Source: Twilio Engineering
Rosina Garcia Bru, Robert McCulley
2025-11-03 00:00
🚀 Enhance your customer experience by integrating Twilio Flex with Microsoft Dynamics 365! Zing offers a blueprint for seamless real-time data synchronization and improved agent productivity. This integration can help streamline operations and deliver better service to customers. Discover the benefits today! #CustomerExperience #TwilioFlex #MicrosoftDynamics #ZingIntegration #AgentProductivity
Source: Twilio Engineering
Jordan Edmunds, Ricardo Bangueses
2025-11-03 00:00
Unlock the potential of your customer support with the Twilio and ZenDesk Voice integration! 📞✨ This guide outlines the steps to quickly activate and customize the integration, enhancing communication and efficiency. Discover how to streamline your customer interactions and improve support workflows easily. #Twilio #ZenDesk #CustomerSupport #VoiceIntegration #TechTips
Source: Twilio Engineering
Amanda Lange
2025-10-30 00:00
🔍 Discover how Twilio's infrastructure enhances reliability for global communications. The article outlines eight key strategies that ensure secure and real-time interactions for customers. These strategies focus on maintaining uptime and optimizing performance across various platforms. Learn how Twilio supports developers and businesses in delivering consistent customer engagement. 🌍📞 #Twilio #Reliability #CloudCommunications #CustomerEngagement #TechInsights
Source: Twilio Engineering
Ravleen Kaur
2025-10-30 00:00
Twilio plans to acquire Stytch, an identity platform aimed at enhancing AI agent capabilities for developers. This move highlights the importance of identity in building trust and improving customer engagement in today's digital landscape. Stay tuned for how this acquisition may impact the future of AI interactions! 🤖🔐 #AI #CustomerEngagement #Twilio #Stytch #DigitalTrust
Source: Twilio Engineering
Inbal Shani
2025-10-30 00:00
🚀 Cyber Week 2025 is approaching, and preparation is key for retail success! Experts from Twilio emphasize the importance of personalized customer experiences during this busy period. In 2024, digital sales hit $76 billion in the US, highlighting the scale businesses must manage. Best practices include starting preparations early to ensure smooth operations. #CyberWeek #RetailSuccess #CustomerExperience #Ecommerce #BusinessStrategy
Source: Twilio Engineering
Bill Higbee
2025-10-29 00:00
Discover insights from our recent webinar on the future of BPO in an era shaped by AI and automation. 🤖 Industry leaders discussed the impact of intelligent automation, the need for upskilling, and the role of hyper-personalization. They emphasized that human empathy and adaptability remain crucial for success. As BPOs face digital transformation, the conversation highlighted what’s next for the industry. 🌐 #BPO #AI #Automation #DigitalTransformation #FutureOfWork
Source: Twilio Engineering
Sam Richardson
2025-10-28 00:00
As the holiday season approaches, ISVs need to focus on account security. The October 2025 Fraud Update highlights rising trends in AIT and webform abuse. It outlines essential steps ISVs can take to protect their platforms and respond to potential threats effectively. Stay informed and prepare to safeguard your business! 🔒🎄 #FraudPrevention #CyberSecurity #ISVs #HolidaySeason #AIT
Source: Twilio Engineering
Dan Nieters, Joe Mendoza
2025-10-27 00:00
Twilio has successfully implemented prompt-driven automation to enhance accessibility in their documentation. By generating alt text and filenames automatically, they have streamlined the process, saving valuable time. This approach not only improves efficiency but also ensures better accessibility for users. Learn more about their innovative strategy! ✨📄 #Accessibility #Automation #Twilio #TechInnovation #Documentation
Source: Twilio Engineering
Maria Bermudez