Articles from Source: Twilio-Engineering

How to schedule a text message on iPhone and Android

2025-09-17 00:00
🚀 Want to send a text at the perfect moment? This guide covers how to schedule text messages on both iPhone and Android. Learn step-by-step methods to ensure your messages reach recipients at the right time, even if you're busy. Never miss an important moment again! 📱💬 #TextMessage #iPhone #Android #TechTips #Communication
Source: Twilio Engineering
Ravleen Kaur

Vibe Coding with an Agent and Twilio SMS

2025-09-17 00:00
Discover how to vibe code using Anthropic Claude and build a Twilio SMS application with .NET! This article provides a step-by-step guide for developers looking to integrate AI capabilities with SMS services. It covers essential tools and techniques for effective implementation. Enhance your coding skills and explore new possibilities in app development! 🚀💻📱 #Twilio #Coding #AI #Developers #TechTips
Source: Twilio Engineering
Amanda Lange

Build a Real-Time Support Chat with Go and Twilio Conversations

2025-09-16 00:00
🚀 Learn how to create a real-time support chat using Go and Twilio Conversations! This tutorial provides step-by-step guidance for developers looking to enhance customer support systems. It covers the integration of Twilio's powerful messaging capabilities with the Go programming language. For those interested in improving support interactions, this is a great resource! #GoLang #Twilio #RealTimeSupport #Developers #Programming
Source: Twilio Engineering
Oluyemi Olususi

MCP-Based .NET Micro-Weather Wisdom SMS Service Using Twilio & OpenAI

2025-09-16 00:00
🚀 Discover how to build a lightweight SMS service that delivers personalized weather tips! This tutorial guides you through using Twilio and OpenAI to fetch forecasts and provide actionable advice on clothing and activities. Users can receive tips on a schedule or on-demand via SMS. Learn more about integrating these technologies for effective weather communication! 📅🌦️ #Twilio #OpenAI #WeatherService #SMS #TechTutorial
Source: Twilio Engineering
Jacob Snipes

Say Hello to SIP Code 603+: The FCC’s New Standard for Analytics-based Blocked Calls

2025-09-15 00:00
The FCC has introduced SIP Code 603+, a new standard for analytics-based blocked calls. This code aims to enhance call blocking and improve the accuracy of call completion. By utilizing analytics, the new standard helps reduce unwanted calls, providing a better experience for users. Stay informed about this significant development in communication technology! 📞🔒 #FCC #CallBlocking #Telecom #Communication #TechNews
Source: Twilio Engineering

Yahoo Mail’s Storage Limit Change Impacts Senders

2025-09-15 00:00
Yahoo Mail has recently reduced its storage limit, which affects how senders can interact with recipients. This change may lead to issues with email delivery and storage for users. It’s important for both senders and recipients to be aware of this update to manage their email effectively. Stay informed and adjust your email practices accordingly! 📧📉 #YahooMail #EmailUpdates #TechNews #StorageLimit #EmailManagement
Source: Twilio Engineering
Denis O'Sullivan

Redesigning Twilio’s Onboarding Experience: What’s New

2025-09-10 00:00
Twilio has revamped its onboarding experience to enhance user engagement. The new design focuses on personalized experiences tailored for developers. These updates aim to streamline the onboarding process, allowing users to build faster with improved developer tools. Explore the new features and how they can benefit your workflow. 🚀👩‍💻 #Twilio #UserOnboarding #DeveloperTools #TechUpdates #Productivity
Source: Twilio Engineering
Maggie Jan, Ranjeet Sidhu

Twilio’s 2025 Heightened Awareness Period: Ensuring Reliable Messaging for Peak Season

2025-09-10 00:00
🚀 Twilio is gearing up for its 2025 Heightened Awareness Period, focusing on reliable messaging during peak seasons. The company shares insights on cloud communication trends and offers customer stories that highlight the effectiveness of its APIs for scalable voice and SMS applications. Stay informed for tips on optimizing your messaging strategies! 📩💡 #Twilio #CloudCommunications #SMS #VoiceApplications #TechInsights
Source: Twilio Engineering

A Heartfelt Thanks to Our Community of Builders

2025-09-09 00:00
We're thrilled to announce that Twilio has been named one of Fast Company's 2025 Best Workplaces for Innovators! 🎉 This recognition highlights our commitment to fostering a creative culture and empowering innovation within our community of builders. Thank you to everyone who contributes to this vibrant environment! 🙌 #Twilio #Innovation #BestWorkplaces #Community #Gratitude
Source: Twilio Engineering
Inbal Shani

The End of the Emergency Plan-as-Usual

2025-09-09 00:00
Humanitarian organizations and governments are transforming crisis readiness strategies. They are implementing scalable, people-first communication systems to enhance response during weather-related disasters. These advancements aim to save lives and improve coordination in emergencies. Stay informed about these critical changes. 🌍📞✨ #CrisisManagement #HumanitarianAid #DisasterResponse #CommunicationSystems #WeatherPreparedness
Source: Twilio Engineering
Claire FitzGerald

Perform a Warm Transfer to a Human Agent from the OpenAI Realtime API using Twilio Programmable SIP and TypeScript

2025-09-08 00:00
🚀 Learn how to seamlessly connect OpenAI's Realtime SIP Connector with Twilio’s Programmable SIP. This guide covers the process of interacting with an AI Agent and performing a warm transfer to a human agent using TypeScript. Enhance your communication solutions effectively! 🔗 Check out the full tutorial for detailed steps. #Twilio #OpenAI #SIP #TypeScript #Developers
Source: Twilio Engineering
Margot Hughan

Calculating Character Count of RCS Messages

2025-09-03 00:00
Understanding RCS message character count is crucial for effective customer engagement. 📱 This article delves into the differences in message length and encoding between RCS and SMS. It highlights the importance of these factors in communication strategies. For developers, these insights can optimize message delivery and enhance user experiences. #RCS #SMS #CustomerEngagement #TechInsights #Messaging
Source: Twilio Engineering
Slater Rainney

Compliance Toolkit: AI-powered support for SMS compliance

2025-09-03 00:00
Twilio's new Compliance Toolkit leverages AI and machine learning to enhance SMS compliance. This tool proactively identifies and mitigates potential regulatory violations, helping businesses maintain compliance and avoid penalties. Explore how AI can support your compliance efforts! 📲🤖 #Compliance #AI #SMS #Twilio #Regulations
Source: Twilio Engineering
Bill Higbee

Laravel Queries: Learn by Building a Data Table

2025-09-02 00:00
🚀 Dive into Laravel with a hands-on tutorial! Learn how to effectively use Laravel's Query Builder through practical examples. The article guides you step-by-step to build a functional data table, enhancing your development skills. Perfect for developers looking to sharpen their database query techniques! #Laravel #WebDevelopment #Coding #Programming #DataTables
Source: Twilio Engineering
Kenneth Ekandem

AI Email Marketing: Tools, Benefits & Best Practices in 2025

2025-09-01 00:00
Unlock the potential of AI in email marketing! 🚀 AI tools analyze subscriber behavior in real-time, optimizing send times and personalizing content for better engagement. This means no more one-size-fits-all newsletters; instead, you can craft tailored emails for each recipient. 📧 Discover how AI can help your email marketing team understand what works best, from subject lines to send times. It enhances communication without replacing marketers. #EmailMarketing #AI #MachineLearning...
Source: Twilio Engineering
Jesse Sumrak

Guide to Apple Mail Privacy Protection (MPP) & iOS 18 (2025)

2025-09-01 00:00
Apple's Mail Privacy Protection (MPP) has evolved since its launch in 2021. The feature aims to enhance user data control but presents challenges for email marketers. 📧 As we head into 2025 with iOS 18, expect changes like AI-generated previews and new inbox categories that impact email visibility. 📊 Tracking remains complex due to masked IP addresses and stripped tracking parameters, making campaign attribution more difficult. 📉 Marketers need to adapt their strategies to thrive in this...
Source: Twilio Engineering
Luke Martinez, Jesse Sumrak

How to Check Phone Usage and Time Spent on Phone

2025-08-31 00:00
📱 Want to monitor your phone usage? This article guides Android and iPhone users on how to check the time spent on apps and websites. It details the steps needed to access usage statistics, helping you understand your digital habits. Stay informed about your screen time! ⏳ #PhoneUsage #DigitalWellness #ScreenTime #TechTips #Smartphone
Source: Twilio Engineering
Jesse Sumrak

SMS Verification: What It Is, How It Works, & Sending Codes

2025-08-30 00:00
🔒 SMS verification enhances security by sending unique codes to your phone. This process adds an extra layer of protection for users, ensuring that only authorized individuals can access accounts. Businesses can easily implement SMS verification to safeguard sensitive information and improve user trust. Learn more about how this system works and its benefits! 📱✅ #SMSVerification #CyberSecurity #UserTrust #BusinessSafety #Twilio
Source: Twilio Engineering
Jesse Sumrak

Connect the OpenAI Realtime SIP Connector with Twilio Elastic SIP Trunking

2025-08-29 00:00
🔗 Learn how to connect the OpenAI Realtime SIP Connector with Twilio's Elastic SIP Trunking. This integration enables communication with an AI Agent, enhancing your application's capabilities. The article provides a step-by-step guide tailored for developers looking to implement this technology. For more details, check out the full tutorial! #Twilio #OpenAI #SIPTrunking #Developers #TechIntegration
Source: Twilio Engineering
Paul Heath

Using Twilio’s Real-Time Transcriptions Service in Node.js

2025-08-29 00:00
Learn how to implement Twilio’s Real-Time Transcriptions service in your Node.js application. 🖥️ This tutorial guides developers on streaming voice call transcripts through webhooks, enhancing communication and accessibility in applications. Explore the step-by-step process to integrate this feature into your projects. 📞 #Twilio #NodeJS #RealTimeTranscription #Webhooks #DevTutorials
Source: Twilio Engineering
Dhruv Patel

Build an AI Voice Assistant with Twilio Voice, OpenAI’s Realtime API, and Node.js

2025-08-28 00:00
🚀 Discover how to create an AI voice assistant using Twilio Voice and OpenAI's Realtime API with Node.js! This tutorial guides you through building a conversational assistant that allows fluid, human-like interactions. The new Speech to Speech (S2S) capabilities enhance latency and improve dialogue flow. Learn to set up a Twilio Media Stream server to process audio and deliver real-time responses. Let’s dive into building your own assistant! 🤖💬 #AI #VoiceAssistant #Twilio #OpenAI #NodeJS
Source: Twilio Engineering
Paul Kamp, Dominik Kundel

Build an AI Voice Assistant with Twilio Voice, OpenAI’s Realtime API, and Python

2025-08-28 00:00
🚀 Exciting news for developers! A new tutorial teaches how to build an AI voice assistant using Twilio Voice and OpenAI’s Realtime API with Python and FastAPI. This integration allows for direct Speech to Speech (S2S) functionality, enhancing conversation fluidity. By setting up a Twilio Media Stream server, you can enable your assistant to respond to calls with real-time audio. Explore the possibilities of creating interactive AI experiences! #AI #VoiceAssistant #Twilio #OpenAI #Python
Source: Twilio Engineering
Paul Kamp

Build an AI Voice Assistant with Twilio Voice, the OpenAI Realtime Agents SDK, and Node.js

2025-08-28 00:00
🚀 Dive into the world of AI! This article outlines how to build an AI voice assistant using Twilio Voice, the OpenAI Realtime Agents SDK, and Node.js. It offers practical tips for tool calling and appointment scheduling. Enhance your development skills and explore the integration possibilities. #AI #VoiceAssistant #Twilio #OpenAI #NodeJS
Source: Twilio Engineering
Kelley Robinson, Dominik Kundel

Build Multimodal Conversational AI Experiences with Twilio and the OpenAI Realtime API

2025-08-28 00:00
Unlock the potential of multimodal Voice AI by integrating Twilio APIs with OpenAI's Realtime API. This collaboration enhances customer interactions through practical tutorials and sample projects. Explore how to elevate your conversational AI experiences effectively. #AI #VoiceTech #Twilio #OpenAI #CustomerExperience 🌐🤖💬📈
Source: Twilio Engineering
Lenore Files, Kat McCormick Sweeney, Margot Hughan, Paul Kamp

How to Make Outgoing Calls with Twilio Voice and the OpenAI Realtime API and Node.js

2025-08-28 00:00
🚀 Ready to enhance your calling experience? This article explains how to create an AI-driven voice assistant that can make outbound calls using Twilio Voice and the OpenAI Realtime API with Node.js. It covers essential prerequisites including setting up Node.js, Twilio, and OpenAI accounts. The tutorial also provides demo code for dialing a phone number and handling call interactions. Learn more about building your own voice assistant today! 📞💻 #AI #Twilio #OpenAI #NodeJS #VoiceAssistant
Source: Twilio Engineering
Paul Kamp

How to Make Outgoing Calls with Twilio Voice, the OpenAI Realtime API, and Python

2025-08-28 00:00
📞 Learn how to build an AI-driven voice assistant that can make outbound calls using Twilio Voice and the OpenAI Realtime API with Python. This tutorial guides you through the process of setting up your Python environment, ensuring you have the required accounts and tools, including Twilio and OpenAI API access. Follow along as you create a filter function to check phone numbers and initiate calls. Once connected, the OpenAI Realtime API will start the conversation! #AI #Twilio #Python...
Source: Twilio Engineering
Paul Kamp

SMTP Port 587 vs 465: Which Port Should You Use?

2025-08-28 00:00
📧 Confused about SMTP ports? Here's a quick guide! For email submission, use **SMTP port 587** with StartTLS. It's the current standard, well-supported, and ensures both secure and non-secure connections run smoothly. **Port 465** is an option, but it has a complicated history and is generally not recommended unless absolutely necessary. Choose wisely to avoid troubleshooting! 🔧 #SMTP #EmailConfiguration #TechTips #CyberSecurity
Source: Twilio Engineering
Jesse Sumrak, David Blum

Cloud Call Center: What It Is, How It Works, & Top Solutions

2025-08-26 00:00
Discover the essentials of cloud call centers in our latest guide! ☁️📞 Learn what cloud call centers are, how they operate, and the advantages they hold over traditional systems. The article also highlights top solutions and best practices for implementation. Stay informed about the future of customer communication! #CloudCallCenter #CustomerService #TechTrends #BusinessSolutions #Twilio
Source: Twilio Engineering
Ravleen Kaur, Jesse Sumrak

RCS is now generally available: Increase engagement and ROI with zero code changes

2025-08-26 00:00
🚀 Exciting news for businesses! RCS is now generally available through Twilio. Engage your customers with rich content on a branded channel without any code changes to your existing messaging solutions. This update aims to enhance customer engagement and improve return on investment. #RCS #Twilio #CustomerEngagement #Messaging #BusinessGrowth
Source: Twilio Engineering
Will McKenzie

12 contact center technologies and trends to support your agents and customers

2025-08-25 00:00
🌐 Contact center technologies are rapidly evolving. Staying updated on these trends is essential for supporting both agents and customers. 📈 The article highlights 12 key technologies that are shaping the future of contact centers. These advancements aim to enhance efficiency and improve user experiences. Explore the latest in contact center innovation to ensure your operations remain competitive and effective. #ContactCenter #TechTrends #CustomerSupport #Innovation #BusinessSolutions
Source: Twilio Engineering
Nathalia Velez Ryan

Using Vibe Coding to Alter a Twilio Code Exchange Template

2025-08-25 00:00
🚀 Are you a non-developer wanting to customize Twilio Code Exchange templates? This article introduces "vibe coding," a method to enhance templates using AI tools without manual coding. It guides you through using OpenAI's ChatGPT to expand a Node.js application that tracks email events in SendGrid. Create your account on OpenAI to get started and explore how AI can assist in developing your ideas. #Twilio #OpenAI #VibeCoding #NoCode #TechForEveryone
Source: Twilio Engineering
Amanda Lange

19+ tips to stop your emails from going to spam in 2025

2025-08-24 00:00
Struggling with your emails landing in the spam folder? 📧 Here are key tips to improve your email deliverability: - Build your own email list and use double opt-in methods. - Regularly clean your email list and monitor your sender reputation. - Ensure compliance with privacy laws and provide an email preference center. Stay informed and keep your messages in the inbox! 📨 #EmailMarketing #SpamFilters #EmailTips #DigitalMarketing #InboxSuccess
Source: Twilio Engineering
Jesse Sumrak

List-Unsubscribe Header: What It Is & How to Use It

2025-08-21 00:00
📧 A list-unsubscribe header is a helpful email feature that allows recipients to easily opt out of future communications without marking emails as spam. This option appears directly in the email client interface, streamlining the process for users. Major providers like Gmail and Outlook support this feature, making it a best practice for businesses. Implementing list-unsubscribe headers not only enhances user experience but also helps businesses maintain compliance and a healthy email list....
Source: Twilio Engineering
Jesse Sumrak

Email Authentication: How to Authenticate Email in 5 Steps

2025-08-20 00:00
🔒 Email authentication is crucial for ensuring your messages are recognized as genuine by providers like Gmail and Yahoo. With new 2024 sender requirements, it's no longer optional. Use SPF, DKIM, and DMARC to build trust and improve deliverability. Follow five simple steps to authenticate your email and keep your messages out of spam folders. #EmailAuthentication #SPF #TrustInEmail #EmailDeliverability #Cybersecurity
Source: Twilio Engineering
Will Boyd, Jesse Sumrak

How to Prevent Race Conditions in Laravel with Atomic Locks

2025-08-19 00:00
Learn how to prevent race conditions in Laravel with atomic locks! 🔒 This article outlines the importance of using Laravel’s locking mechanisms to ensure data integrity and manage concurrent processes effectively. Discover practical steps and examples to implement these techniques in your projects. Stay informed and enhance your development skills! 💻✨ #Laravel #WebDevelopment #CodingTips #RaceConditions #AtomicLocks
Source: Twilio Engineering
Prosper Ugbovo

How to boost business with affiliate email marketing programs

2025-08-18 00:00
Boost your business with affiliate email marketing! 📧✨ Successful companies expand their reach by identifying target markets and building connections. One effective strategy is partnering with affiliate marketers who promote your products through their own networks. These marketers communicate with audiences that already trust them, increasing the likelihood of conversions. Compensation structures in affiliate programs vary, typically rewarding based on performance. Tracking links help...
Source: Twilio Engineering

Regulatory and Compliance Corner - August & September 2025

2025-08-18 00:00
🌍 This month's Regulatory and Compliance Corner highlights significant telecom policy changes worldwide. Key updates include new regulations aimed at enhancing data privacy and security for users. Additionally, several countries are revising rules to promote competition in the telecom sector. Stay informed about these important shifts in the industry! 📡✉️ #Telecom #Regulations #DataPrivacy #IndustryInsights #Compliance
Source: Twilio Engineering

A CDP is the Best Contextual Data Layer for Agentic Systems

2025-08-15 00:00
AI agents thrive on accurate, real-time context. A Customer Data Platform (CDP) like Twilio Segment plays a crucial role in delivering this data. It provides clean, consented information tailored to the agents' needs. This enables more informed, efficient, and secure decision-making, ultimately enhancing customer experiences. #AI #CustomerExperience #DataManagement #Twilio #CDP
Source: Twilio Engineering
Blake Rowley

Best Practices for OTP Input Forms in Android

2025-08-15 00:00
Creating effective OTP input forms in Android is crucial for user verification. This article by Twilio discusses best practices for design and implementation. It highlights troubleshooting tips to enhance user experience and security. Developers can benefit from these insights to improve their applications. Explore more to ensure your OTP forms are user-friendly and effective! 🔐📱 #AndroidDevelopment #OTPSecurity #UserExperience #Twilio
Source: Twilio Engineering
Alvin Lee

How to Insert a GIF into Emails in 2025

2025-08-15 00:00
🚀 Want to enhance your email marketing? Consider adding GIFs! GIFs can capture attention and engage customers effectively. This article provides a concise tutorial on inserting GIFs into emails using platforms like Gmail and Outlook. 🖼️ Key steps include copying a GIF link from sites like Giphy, pasting it into your email, and ensuring the entire animation displays correctly. For detailed methods and insights on using GIFs in your campaigns, check out the full article! #EmailMarketing #GIFs...
Source: Twilio Engineering
Jesse Sumrak