Articles from Source: Twilio-Engineering

Regulatory & Compliance Corner – October 2025

2025-10-27 00:00
🌍 The latest edition of the Regulatory & Compliance Corner highlights key telecom policy changes globally. 📜 It provides an overview of new regulations impacting the industry, ensuring companies stay informed and compliant. Stay updated on how these changes could affect your operations. #Telecom #Regulations #Compliance #IndustryInsights #PolicyChanges
Source: Twilio Engineering

Build a Twilio Voice + ElevenLabs Agents Integration

2025-10-23 00:00
Discover how to integrate Twilio Voice with ElevenLabs agents in your applications. This tutorial guides you through the process of building scalable voice solutions using Twilio's APIs. Learn about cloud communication trends and customer success stories while enhancing your development skills. 🌐💻📞 #Twilio #VoiceIntegration #Developers #TechTutorials #CloudCommunications
Source: Twilio Engineering
Dhruv Patel

Behind the Builder: Cesar Hernandez, Manager, Personalized Support

2025-10-22 00:00
Meet Cesar Hernandez, Manager of Personalized Support at Twilio. His journey highlights the importance of timely referrals and leading with empathy. 🌍 Cesar is dedicated to personal growth and giving back to his community in Bogotá, showcasing how professional development can align with social responsibility. 🤝 Read more about his inspiring story! #Leadership #Community #Twilio #Empathy #ProfessionalGrowth
Source: Twilio Engineering
Twilio Employer Brand Team

How to Manage Your Twilio Verify Safe List in Laravel

2025-10-17 00:00
Learn how to effectively manage your Twilio Verify Safe List using Laravel in this informative tutorial. The article provides step-by-step guidance on integrating the Twilio Safe List API, ensuring smooth user verification processes. Enhance your development skills and streamline your application today! 📱💻✨ #Twilio #Laravel #WebDevelopment #API #Tutorial
Source: Twilio Engineering
Matthew Setter

Sending SMS Messages with Twilio and Zapier

2025-10-17 00:00
🚀 Explore how to send SMS messages using Twilio and Zapier! This article provides a comprehensive guide for developers looking to integrate SMS capabilities into their applications. It highlights the benefits of using Twilio's APIs alongside Zapier's automation tools to streamline communication processes. Learn about key features and practical applications to enhance user engagement. #Twilio #Zapier #SMSIntegration #Developers #TechTips
Source: Twilio Engineering
Dylan Frankcom

Take command of your customer data with the latest Twilio platform releases

2025-10-15 00:00
Twilio recently shared updates on their platform aimed at enhancing customer data management. The article highlights trends in cloud communications, offers customer success stories, and provides tips for developing scalable voice and SMS applications using Twilio's APIs. Stay informed on how these tools can benefit your business. 📊💬 #Twilio #CustomerData #CloudCommunications #APIs #TechTrends
Source: Twilio Engineering
Kalyan Nistala

2025 Global Impact Week Recap

2025-10-14 00:00
🌍 Twilio recently shared insights from their 2025 Global Impact Week. The recap highlights cloud communications trends, showcasing customer stories and providing tips for developing scalable voice and SMS applications using Twilio's APIs. Stay updated on the latest in tech and communication! 📱💬 #CloudCommunications #Twilio #TechTrends #APIs #VoiceAndSMS
Source: Twilio Engineering
Tanise Love

Welcome to the Builder’s Arcade at SIGNAL Sydney 2025

2025-10-14 00:00
🌟 Discover the Builder’s Arcade at SIGNAL Sydney 2025! This interactive space showcases innovative experiences designed for developers. Attendees can engage with various activations highlighting the latest in technology and collaboration. Join us to explore and connect with industry leaders, enhancing your skills and insights! #SIGNALSydney2025 #Developers #TechEvent #Innovation #Networking
Source: Twilio Engineering
Michelle Duke

What Brand Builders Need Most Right Now? Smarter Data, Real-Time Personalization, and AI That Actually Works | AdWeek 2025 Recap

2025-10-14 00:00
In the AdWeek 2025 recap, key insights for brand builders were shared. The focus is on the importance of smarter data, emphasizing the need for real-time personalization to enhance customer engagement. Additionally, the article highlights the value of effective AI tools that can genuinely support marketing efforts. Stay updated on these trends to improve brand strategies! 📊✨🤖 #AdWeek2025 #BrandBuilding #AI #MarketingTrends #Personalization
Source: Twilio Engineering

How to Write Better Reminder Emails (Template + Examples)

2025-10-13 00:00
Improve your reminder emails with key strategies for better engagement! 📧✨ Most reminders can be ignored or deleted. However, effective emails can be helpful nudges that keep business running smoothly. Focus on timing, tone, and clarity. Important components include a clear subject line, engaging preview text, personalized greetings, and essential logistical details. Learn more about crafting effective reminder emails in our comprehensive guide! #EmailMarketing #BusinessCommunication...
Source: Twilio Engineering
Jesse Sumrak

Senders Gain Access to More Data with Yahoo ‘Insights’

2025-10-09 00:00
Yahoo Mail has introduced Yahoo Insights, a new feature that provides users with access to sender data. This tool aims to enhance user experience by offering detailed information about senders. With Yahoo Insights, senders can better understand their audience and improve communication strategies. This update could be beneficial for both personal and business users. Stay informed about advancements in email technology! 📧🔍 #YahooInsights #EmailMarketing #TechUpdates #UserExperience #DataAnalytics
Source: Twilio Engineering
Denis O'Sullivan

From Traffic Jams to Green Lights: Faster, Smarter Messaging with Twilio’s Traffic Optimization Engine

2025-10-07 00:00
Twilio introduces its Traffic Optimization Engine, designed to enhance messaging efficiency. This new feature aims to reduce delays and improve delivery rates for developers. By analyzing message traffic, the engine optimizes routes, ensuring smoother communication. This advancement is expected to significantly benefit businesses relying on timely messaging. 🚦📱💬 #Twilio #Messaging #TechInnovation #BusinessSolutions #TrafficOptimization
Source: Twilio Engineering

Scheduling SMS in Laravel with Twilio

2025-10-07 00:00
Unlock the power of timely reminders! 📅 This tutorial guides developers on how to schedule SMS notifications using Twilio's Programmable Messaging API with Laravel. It simplifies the process, ensuring you can set up reminders efficiently. Learn to enhance your application’s communication features today! 📲 #Twilio #Laravel #SMS #WebDevelopment #Coding
Source: Twilio Engineering
Lucky Opuama

Use a TwiML Application to Connect your Voice AI Agent to a Twilio Conference

2025-10-07 00:00
🔗 Connect your Voice AI Agent to a Twilio Conference using a TwiML Application! This article provides a step-by-step guide on integrating Voice AI with Twilio's conferencing features. It covers the necessary setup and coding to streamline communication effectively. For developers looking to enhance interactions, this tutorial is a valuable resource. #VoiceAI #Twilio #TwiML #DeveloperTutorial #TechIntegration
Source: Twilio Engineering
Dan Bartlett, Margot Hughan

How to Build an AI Chatbot with Facebook Messenger, OpenAI, and Twilio Programmable Messaging using Python

2025-10-06 00:00
🚀 Ready to create your own AI chatbot? The Twilio blog provides a step-by-step guide on building a chatbot using Facebook Messenger, OpenAI, and Twilio Programmable Messaging with Python. This tutorial covers essential integration techniques and highlights key tools to enhance your development process. Explore the world of AI and messaging! 🤖💬 #AIChatbot #Twilio #PythonDevelopment #TechTutorials #OpenAI
Source: Twilio Engineering
Dylan Frankcom

Introducing Customer Intelligence for Advertisers

2025-10-06 00:00
Unlock enhanced ad performance with Customer Intelligence for Advertisers! 📈 The article discusses how Segment CDP can improve targeting, attribution, and return on ad spend (ROAS) across various channels. By leveraging smarter data, advertisers can optimize their campaigns more effectively. Explore the benefits of integrating advanced data solutions into your advertising strategy! 💡 #CustomerIntelligence #Advertising #DataDriven #ROAS #SegmentCDP
Source: Twilio Engineering
Twilio Segment

Book Appointments With Laravel, Twilio and SendGrid

2025-10-01 00:00
🚀 Learn how to create an efficient appointment management system using Laravel, Twilio, and SendGrid! This tutorial guides developers through the process of building a robust booking system. It covers essential steps and integrations, making it easier to manage appointments effectively. Explore the potential of these powerful tools! 📅📲✉️ #Laravel #Twilio #SendGrid #TechTutorial #AppointmentSystem
Source: Twilio Engineering
Stephen Popoola

Build a Secure Signup API in .NET that Filters Emails and Verifies with Twilio SendGrid

2025-10-01 00:00
🚀 Discover how to create a Secure Signup API in .NET! This tutorial guides developers on filtering emails and verifying them using Twilio SendGrid. Enhance your email campaign productivity with a robust system for user registration. Learn the steps to streamline your signup process today! 📧🔒 #DotNet #Twilio #EmailVerification #APIDevelopment #TechTutorial
Source: Twilio Engineering
Oghenevwede Emeni

Gmail to Retire Domain & IP Reputation in Postmaster Tools

2025-10-01 00:00
Gmail is set to retire the domain and IP reputation scores in its Postmaster Tools. This change will impact how senders monitor their email performance. Senders should be aware of this shift and consider alternative methods for tracking their email reputation. Stay informed and adapt to these changes for better email strategies. 📧🔍 #Gmail #EmailMarketing #PostmasterTools #EmailReputation #TechUpdates
Source: Twilio Engineering
Beth Kittle

How to Validate Twilio Event Streams Webhooks in Go

2025-10-01 00:00
Learn how to validate Twilio Event Streams webhooks in Go with a straightforward tutorial. This guide utilizes Twilio's Go Helper Library to ensure proper webhook validation, essential for maintaining secure integrations. Perfect for developers looking to enhance their Twilio experience! 📊🔒💻 #Twilio #GoProgramming #Webhooks #DeveloperTutorial #Coding
Source: Twilio Engineering
Matthew Setter

The RCS holiday messaging playbook: Turn texts into branded experiences

2025-10-01 00:00
Unlock the potential of your holiday messaging with RCS! 🎉 This playbook highlights how to transform standard texts into engaging shopping experiences. Use rich visuals, interactive replies, and verified brand markers to capture attention effectively. Enhance your customer interactions this holiday season! 📱💬 #RCS #HolidayMarketing #CustomerEngagement #BrandExperience #Messaging
Source: Twilio Engineering
Julie Griffin

ConversationRelay and the AI Agent Builder Dify: A Multimodal Example with Voice

2025-09-29 00:00
Discover how to create a multimodal experience using Twilio's ConversationRelay and the open-source AI Agent Builder, Dify. This guide provides developers with step-by-step instructions to integrate voice capabilities into their applications effectively. Enhance user interactions with this innovative approach! 🎤🤖 #Twilio #Dify #AI #VoiceTechnology #DeveloperTools
Source: Twilio Engineering
Kousha Talebian, Rikki Singh

Empowering Partners for the AI Era: Twilio AI Certification Program

2025-09-29 00:00
Twilio has launched its AI Certification Program aimed at empowering partners in the AI landscape. This initiative showcases certified partners and highlights Twilio's commitment to AI innovation. The program serves as a key element of Twilio’s AI strategy, reinforcing its ecosystem investments. Explore how this certification can enhance partner capabilities and drive growth. 🌐🤖 #Twilio #AICertification #Partnerships #Innovation #TechNews
Source: Twilio Engineering
Stillman Wong

Announcing Twilio Docs Support for llms.txt and Markdown

2025-09-26 00:00
📢 Exciting news from Twilio! Twilio Docs now support the llms.txt standard and Markdown. This enhancement allows customers to seamlessly integrate Twilio context into their LLM-powered tools. This update aims to improve user experience and accessibility for developers working with Twilio. #Twilio #LLM #TechNews #Developers #Markdown
Source: Twilio Engineering
Wade Christensen

Building an OmniChannel Experience: Context Aware Interactions using Salesforce Integration

2025-09-26 00:00
Building an OmniChannel Experience is essential for effective customer interactions. The article discusses how integrating Salesforce can enhance context-aware interactions. It highlights the importance of seamless communication across various channels to improve customer satisfaction. Developers can leverage Twilio’s tools in this integration. Read more about optimizing your customer experience! 📞💻✨ #OmniChannel #SalesforceIntegration #CustomerExperience #Twilio #DeveloperInsights
Source: Twilio Engineering
Prasanth Balan Pillai, Viral Gandhi,

Twilio named to the IDC FinTech Rankings 2025 Enterprise Top 50

2025-09-26 00:00
📢 Exciting news! Twilio has been recognized in the IDC FinTech Rankings 2025 as one of the Top 50 Enterprises. This acknowledgment highlights Twilio's influence in cloud communications and its role in supporting scalable voice and SMS applications through its APIs. Learn more about the trends and customer stories that showcase this achievement. #Twilio #FinTech #CloudCommunications #APIs #IDC2025
Source: Twilio Engineering

Behind the builder: Tanise Love, Senior Employee Impact Manager

2025-09-24 00:00
Meet Tanise Love, Twilio's Senior Employee Impact Manager! 🌟 In her role, Tanise emphasizes the importance of values that shape Twilio’s giving culture. She actively works to bring this culture to life, demonstrating how corporate responsibility can impact communities and employees alike. Discover more about her insights and contributions in the full article. #Twilio #EmployeeSpotlight #CorporateResponsibility #GivingCulture #Leadership
Source: Twilio Engineering
Twilio Employer Brand Team

Manage a List of Safe Phone Numbers in PHP with Twilio Verify's Safe List API

2025-09-23 00:00
Learn how to integrate a Safe List into your PHP applications using Twilio Verify's Safe List API. This tutorial provides step-by-step instructions on managing a list of safe phone numbers, enhancing security in your applications. Explore the features and benefits of implementing this API today! 📱🔒 #Twilio #PHP #APIs #WebDevelopment #Security
Source: Twilio Engineering
Matthew Setter

Upstream Data Orchestration: The Key to Real-Time, 1:1 Personalization

2025-09-23 00:00
Unlocking real-time, personalized experiences is vital for businesses today. Twilio emphasizes the importance of upstream data orchestration in achieving 1:1 personalization. The article discusses how leveraging data effectively can enhance customer interactions and drive engagement. Learn how Twilio's APIs support scalable voice and SMS applications for better communication strategies. #DataOrchestration #RealTimePersonalization #Twilio #CustomerEngagement #APIs 📊📱✨
Source: Twilio Engineering
Twilio Segment

Breaking the Monolith: How We Used the Strangler Fig Pattern to Transform Segment’s Notification Architecture

2025-09-22 00:00
🚀 Exciting advancements in notification architecture! Segment has adopted the Strangler Fig pattern to modernize its alerts and notifications. This approach promotes modularity, reliability, and reusability in workflows. Learn how this transformation enhances the overall system performance. #TechInnovation #SoftwareDevelopment #Notifications #StranglerFig #ModularDesign
Source: Twilio Engineering
Rahul Ramakrishna, Connie Chen, Lauren Namba

Build 2-Way Conversational Email Experiences Using SendGrid Inbound Parse

2025-09-22 00:00
🚀 Explore how to create a 2-way conversational email system using Twilio SendGrid’s Inbound Parse! This tutorial guides developers in integrating SendGrid with AWS Bedrock and Serverless Lambda for effective email communication. Boost your email capabilities and streamline interactions. 📧💡 #Twilio #SendGrid #EmailMarketing #AWS #Developers
Source: Twilio Engineering
Dan Bartlett

Build Generative AI Email Experiences using SendGrid Inbound Parse

2025-09-22 00:00
Discover how to create a generative AI email system using Twilio SendGrid’s Inbound Parse. This guide integrates AWS Bedrock and Serverless Lambda for enhanced email experiences. Learn the step-by-step process to build automated email agents that respond intelligently to incoming messages. This approach leverages powerful cloud technologies for efficiency. 📧💻✨ #Twilio #SendGrid #GenerativeAI #EmailAutomation #AWS
Source: Twilio Engineering
Dan Bartlett

How to Enable MMS Messaging & Fix Download Issues on Android

2025-09-22 00:00
Struggling with MMS messaging on your Android device? 📱💬 This article provides a step-by-step guide on how to enable MMS messaging and troubleshoot download issues. It covers common problems and solutions to help you get your messaging back on track. Check it out for practical tips! #AndroidTips #MMS #TechHelp #MessagingIssues
Source: Twilio Engineering
Ravleen Kaur, Jesse Sumrak

Self-service in the age of AI: Virtual agents that actually resolve

2025-09-22 00:00
🚀 Tired of ineffective chatbots? Explore AI virtual agents that provide real solutions across various channels. These agents not only enhance customer satisfaction (CSAT) but also relieve your support team from repetitive tasks. Learn how self-service is evolving in the age of AI! 🤖✨ #AI #CustomerSupport #SelfService #VirtualAgents #Technology
Source: Twilio Engineering
Julie Griffin

Use ConversationRelay with the Open Source Agent Builder Flowise: A Multi-Agent Example with Voice

2025-09-22 00:00
Explore how to integrate ConversationRelay with the open-source agent builder Flowise to create a multi-agent voice experience. This guide provides insights on using Twilio Voice alongside Flowise for enhanced voice interactions. Perfect for developers looking to elevate user engagement through voice technology! 📞🔧 #Twilio #Flowise #VoiceTech #Developers #OpenSource
Source: Twilio Engineering
Kousha Talebian, Rikki Singh

Holiday Email Marketing Best Practices for 2025 (and Beyond)

2025-09-19 00:00
Get ready for the holiday season with effective email marketing strategies! 🎄✉️ This article offers essential tips for planning, optimizing, and managing your email campaigns before, during, and after the holidays. It includes templates and examples to streamline your efforts. Key highlights include planning ahead, adapting to changes in your audience, and strategies to tackle post-holiday churn. #EmailMarketing #HolidayCampaigns #MarketingTips #2025Goals
Source: Twilio Engineering
Jesse Sumrak

Big Changes Are Coming to the Gmail Inbox

2025-09-18 00:00
📧 Big updates are on the way for Gmail users! The platform will introduce relevancy sorting for promotional emails, enhancing how users view their inbox. Additionally, a new purchases tab will help organize transaction-related emails more effectively. These changes are significant for email marketers to consider in their strategies. #GmailUpdates #EmailMarketing #DigitalTrends #InboxChanges #TechNews
Source: Twilio Engineering
Denis O'Sullivan

From Siloes to Platforms: New Data on How Security Teams Are Closing the Fraud Gap

2025-09-17 00:00
New research from Liminal and Twilio highlights the convergence of authentication and fraud prevention. It reveals that multi-signal platforms can effectively reduce risk while minimizing user friction. This shift helps security teams tackle fraud more efficiently. Stay informed about the evolving landscape of security! 🔍🔒 #FraudPrevention #CyberSecurity #Authentication #DataSecurity #TechTrends
Source: Twilio Engineering
Lyssa Test

How to Build a Smart Inventory Chatbot on WhatsApp with LangChain, LangGraph, OpenAI, and Flask

2025-09-17 00:00
🚀 Interested in building a smart inventory chatbot? Check out the latest guide on creating one using WhatsApp, LangChain, LangGraph, OpenAI, and Flask. The article provides step-by-step instructions and insights into leveraging these technologies for efficient communication. Enhance your customer interactions today! #ChatbotDevelopment #WhatsApp #OpenAI #LangChain #TechTrends
Source: Twilio Engineering
Ezzeddin Abdullah